Help

Welcome to the PELLENC help page. We have listed below the most frequently asked questions.

All PELLENC team is at your disposal to answer you as soon as possible.

Do not hesitate to contact us by phone 04 90 09 47 00

You can go from an authorized dealer Pellenc near your home. Click on the map

Several cords are available in the tool, you should use the proper cord connection. Watch the video

The Getting Started guide for your tool is available in video format. Click here

Your tools need to be revised to a minimum once a year by an authorized workshop Pellenc. For more information, contact a dealer accept Pellenc near your home. Click on the map

The notices tools are available at the bottom of this page on the "all our technical documents"

Whether you are an individual or a professional our Power tools are guaranteed 2 years parts and labor. Enjoy free a third year of warranty by registering within a maximum of months from the acquisition date to get your free 3 year warranty. Offer valid from 1 June 2019 to 30 July 2021. Click here

Spare parts are available from a retailer. Click on the map to find the closest dealer in your home. Click here

Our range covers battery with a capacity of 130 Wh to 1500 Wh, see table of autonomy on battery page: Click here

Our technical documents